OUR ADMINISTRATIVE TEAM

Looking for information about our studio, pricing, billing, costumes, etc.? These folks can help!

Emma Katherine

Emma Katherine

Studio Owner / Director

-Started working at Studio 109 in 2018 and transferred to the managerial side as Performance Troupe director in 2021
-Produced, Choreographed, and Directed a benefit concert "A Night to Give Back" to support local/nonprofit women's shelters in southern NH in October of 2018
-Emma’s past customer service experience comes from her time managing a team in Concord, NH from 2017-2021 at a local boutique

Stephanie Jones

Stephanie Jones

Business Manager

-Involved with Studio 109 since it opened its doors in 1998 until 2010 handling office management, Stephanie came back on board in 2014 to continue her work here
-Bachelor of science in business management
-Stephanie’s past customer service and management skills are credited to working as a manager at a globally known specialty clothing store, office manager at a small advertising company, supervisory experience at a big box retail and a reservations, ticket agent, and ramp agent with the fourth largest commuter airline in the world

Josie Gillette

Josie Gillette

Billing / Accounts Manager

-Studio 109 Account Manager at Studio 109 since 2020
-109 alumna since studio opening in 1998
-15 years of customer service experience
-8 years of electronic data entry
-5 years of reception with a corporate hospital
-Supervised operations room and assisted administration as needed
-5 years of training staff in customer service and reception
-Assisted with customer service calls, processes, complaints and new customers, writing training manuals, scheduling, registration, insurance authorizations and reporting